
How will Holo-Org enhance SES decision-making capabilities?
Santiago Rivera
SES Band 2 Leader, Department of Home Affairs, 46 years old, Colombian-Australian
I’m Santiago Rivera, a 46-year-old Colombian-Australian SES Band 2 Leader at the Department of Home Affairs. Making informed decisions is critical in my role, but last year’s 68% capacity gap meant I lacked real-time data—I worried we’d make the wrong calls, impacting Australians’ safety.
That’s when Theo Williams, Holo-Org’s Finance & Operations lead, brought his individualist insight to help. Theo’s team set up Holo-Org to provide real-time data through Power BI dashboards. I’ll never forget the first time I used it—sipping my morning café con leche, I saw metrics on tasks augmented, hours saved, and a 15% trust projection, all at 99.95% uptime. Theo’s innovative approach ensured 100% compliance with APS standards, giving me confidence in the data.
For APS staff worried about decision-making pressure, Holo-Org is a lifesaver—it gives us the insights we need to act wisely, ensuring we protect Australians. I’m proud to lead with clarity, thanks to Holo-Org.
Vignette Dashboard
- Strategic imperative for enhanced q10 capabilities.
- Need for greater efficiency and innovation for q10 leadership.
- APS Reform Goal: Data-Driven Decisions.
- Successful implementation of new framework for q10 leadership.
- Development of innovative tools for data analysis.
- Achieved 91% improvement in KPI for efficiency.
- Significant enhancement in service quality regarding q10 leadership.
- Increased operational efficiency leading to projected cost savings.
- Strengthened cross-agency collaboration in policy development.
- Scale successful aspects of the q10 leadership initiative.
- Invest in further training and development for staff.
- Continuously monitor and iterate on implemented solutions.
integrity
respect
dynamic
empowerment
collaboration
95%
Note: Score is illustrative for demonstration.

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