How will Holo-Org align with Prime Ministerial oversight?

I’m Liam O’Connor, a 47-year-old Irish-Australian SES Band 3 Leader at Services Australia. I’ve dedicated my career to ensuring our services meet national priorities, but aligning with Prime Ministerial oversight always felt like a challenge—especially when transparency was key. I remember a particularly stressful day last year, wondering how we’d show the PM our progress on APS Reform goals like “Trusted Institutions.”

That’s when I collaborated with Aisha Al-Farsi, Holo-Org’s External Relations lead, whose peacemaking skills brought clarity to our efforts. Aisha helped us implement Holo-Org, which augmented our SES tasks—drafting reports, logging outcomes—saving us significant time and projecting a 15% trust increase. What stood out was the transparency: Azure Blob Storage logged every action securely, ensuring 100% FOI Act compliance. I could pull up Power BI dashboards anytime, showing real-time metrics on tasks augmented, savings, and compliance, ready for the PM’s review.

For APS staff worried about oversight, I can assure you—Holo-Org makes us more accountable, not less. It’s a tool that aligns us with national goals, ensuring we serve Australians better while keeping the PM informed. I’m proud to see Services Australia leading this change, knowing it benefits all Australians.