
How will Holo-Org improve policy development efficiency for EL1 Policy Leads?
Rahul Kapoor
EL1 Policy Lead, Department of Health, 35 years old, Indian-Australian
I’m Rahul Kapoor, a 35-year-old Indian-Australian EL1 Policy Lead at the Department of Health. Developing policies efficiently is my goal, but tight deadlines and manual processes made it a struggle—I worried we’d miss opportunities to improve healthcare for Australians.
That’s when I turned to Dr. Yuna Kim, Holo-Org’s Customer Support lead, whose investigative approach helped streamline our work. Yuna’s team used Holo-Org to augment policy drafting, reducing development time by 40%. I remember working on a public health policy—Holo-Org synthesised stakeholder input in minutes, with Azure Functions ensuring 100% completion at 99.95% uptime. Yuna’s focus on understanding root causes ensured our policies were data-driven, maintaining 100% compliance with APS standards.
For APS staff feeling overwhelmed by policy demands, Holo-Org is our efficiency booster—it lets us focus on creating impactful policies for Australians. I’m proud to lead this change, thanks to Holo-Org.
Vignette Dashboard
- Strategic imperative for enhanced q37 capabilities.
- Need for greater efficiency and innovation for q37 policy.
- APS Reform Goal: Future-Ready Workforce.
- Successful implementation of new framework for q37 policy.
- Development of innovative tools for data analysis.
- Achieved 89% improvement in KPI for efficiency.
- Significant enhancement in service quality regarding q37 policy.
- Increased operational efficiency leading to projected cost savings.
- Strengthened cross-agency collaboration in policy development.
- Scale successful aspects of the q37 policy initiative.
- Invest in further training and development for staff.
- Continuously monitor and iterate on implemented solutions.
integrity
respect
dynamic
empowerment
collaboration
84%
Note: Score is illustrative for demonstration.

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Note: The content presented is illustrative and intended for demonstration purposes.