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Leadership Vignettes

How will Holo-Org support SES leaders during a crisis?

Carlos Mendoza

SES Band 2 Leader, Department of Defence, 44 years old, Chilean-Australian

The Vignette

I’m Carlos Mendoza, a 44-year-old Chilean-Australian SES Band 2 Leader at the Department of Defence. Crises are part of my job—whether it’s a natural disaster or a security threat, I need to ensure continuity. Last year, during a simulated pandemic, I worried our 68% capacity gap would cripple our response, leaving Australians vulnerable.

That’s when I worked with David Okafor, Holo-Org’s Innovation & R&D lead, whose loyalist approach ensured reliability. David’s team set up Holo-Org to operate in the cloud within Australian Azure tenancies, guaranteeing 99.95% uptime. I’ll never forget the moment I saw it draft evacuation plans in real-time, with Azure Functions ensuring 100% task completion. Teams notifications kept my remote staff in the loop, achieving 95% satisfaction. David’s focus on contingency planning meant we had zero downtime, even under pressure.

For APS staff fearing crises, Holo-Org is a lifeline—it ensures we can act swiftly and reliably, protecting Australians. I’m proud to lead a team that’s ready for anything, thanks to Holo-Org’s support.

Vignette Dashboard

Key Drivers
  • Strategic imperative for enhanced q4 capabilities.
  • Need for greater efficiency and innovation for q4 leadership.
  • APS Reform Goal: Citizen-Centric Services.
Achieved Outputs
  • Successful implementation of new framework for q4 leadership.
  • Development of innovative tools for data analysis.
  • Achieved 93% improvement in KPI for efficiency.
Value Delivered
  • Significant enhancement in service quality regarding q4 leadership.
  • Increased operational efficiency leading to projected cost savings.
  • Strengthened cross-agency collaboration in policy development.
Strategic Recommendations
  • Scale successful aspects of the q4 leadership initiative.
  • Invest in further training and development for staff.
  • Continuously monitor and iterate on implemented solutions.
Leadership Behaviours Demonstrated
integrity
Accountable
Ethical
Transparent
Honest
respect
Inclusive
Diverse Perspectives
Considerate
Fair
dynamic
Adaptive
Proactive
Innovative
Resilient
empowerment
Trusting
Supportive
Delegative
Enabling
collaboration
Partnership
Teamwork
Stakeholder Engagement
Unified
Illustrative Impact Score

93%

Note: Score is illustrative for demonstration.

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Carlos Mendoza: AI Companion
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Note: The content presented is illustrative and intended for demonstration purposes.