How will Holo-Org address the APS capacity gap?

I’m Aarav Patel, a 36-year-old Indian-Australian SES Band 2 Leader at the Department of Education. The APS’s 68% capacity gap hit us hard last year—my team spent 30–40% of our time on repetitive tasks, and I worried we’d never focus on what mattered: educating Australians. I feared we were failing our students and teachers.

That’s when Priya Sharma, Holo-Org’s Human Resources lead, brought her achiever mindset to the table. Priya’s team used Holo-Org to augment our tasks—drafting reports, logging outcomes—saving thousands of hours. I remember the first time I saw it work: Azure Functions handled everything seamlessly, with AKS scaling to 40,000 agents at 99.95% uptime. Priya ensured 100% human oversight for citizen-facing tasks, eliminating errors and ensuring 100% compliance with APS standards.

For APS staff worried about being overwhelmed, Holo-Org is a game-changer—it frees us to focus on strategic priorities, ensuring we can serve Australians better. I’m proud to lead a team that’s now ready to educate the next generation, thanks to Holo-Org.