How will Holo-Org benefit APS staff in their daily tasks?
Sophie Davis
APS6 Officer, Department of Social Services, 35 years old, Australian
I’m Sophie Davis, a 35-year-old Australian APS6 Officer at the Department of Social Services. Daily tasks can be overwhelming—last year, I worried constant email triage would leave me no time for meaningful work, impacting Australians’ welfare support.
That’s when Dr. Yuna Kim, Holo-Org’s Customer Support lead, brought her investigative approach to help. Yuna’s team used Holo-Org to augment email triage, cutting my workload by 40% at 99.95% uptime. I remember a busy day—Holo-Org prioritised emails via Teams notifications, with Power BI showing efficiency gains, all compliant with APS standards. Yuna’s focus on usability made my work manageable.
For APS staff feeling swamped, Holo-Org lightens the load—it’s our tool for efficiency, ensuring we support Australians better. I’m proud to focus on what matters, thanks to Holo-Org.
Vignette Dashboard
- Strategic imperative for enhanced q71 capabilities.
- Need for greater efficiency and innovation for q71 staff.
- APS Reform Goal: Future-Ready Workforce.
- Successful implementation of new framework for q71 staff.
- Development of innovative tools for service delivery.
- Achieved 92% improvement in KPI for satisfaction.
- Significant enhancement in service quality regarding q71 staff.
- Increased operational efficiency leading to projected cost savings.
- Strengthened cross-agency collaboration in technology adoption.
- Scale successful aspects of the q71 staff initiative.
- Invest in further training and development for staff.
- Continuously monitor and iterate on implemented solutions.
integrity
respect
dynamic
empowerment
collaboration
90%
Note: Score is illustrative for demonstration.
Loading feedback...
Note: The content presented is illustrative and intended for demonstration purposes.